Terms of service

At Khaangi ("we," "us," "our"), your privacy matters to us. This policy explains what information we collect when you visit or order from our website (khaangi.pk or [your domain]), how we use it, and the choices you have.

1. Information We Collect

When you browse our site or place an order, we may collect:

Contact details: name, phone number, delivery address, email (if provided)
Order details: items purchased, order value, delivery preferences
Payment method: since we operate on Cash on Delivery, we do not collect or store card/bank details
Device/usage data: IP address, browser type, pages visited collected automatically via cookies and standard Shopify analytics

2. How We Use Your Information

We use your information to:

Process and deliver your order
Confirm orders via call, SMS, or WhatsApp before dispatch
Communicate updates about your order status
Improve our website and product offerings
Send occasional marketing updates, only if you've opted in (e.g., newsletter signup)

We do not sell or rent your personal information to third parties.

3. Sharing Your Information

We share limited information only where necessary to fulfill your order:

Courier partners (e.g., [Leopards/PostEx/TCS]) to deliver your package, we share your name, address, and phone number
Shopify our website and order management platform, which processes data on our behalf under its own privacy and security standards
We do not share your data with advertisers or unrelated third parties

4. Cookies

Our site uses cookies (via Shopify) to remember your cart, improve browsing experience, and understand site traffic. You can disable cookies in your browser settings, though some site features may not work as intended.

5. Data Retention

We retain order and contact information for as long as necessary to fulfill orders, handle any post-delivery issues, and meet basic business record-keeping needs.

6. Your Rights

You can contact us at any time to:

Ask what information we hold about you
Request corrections to your information
Request deletion of your data (subject to any orders that legally need to be kept on record)

Reach us at khaangipk@gmail.com for any of the above.